Assertiveness Skills

LEARNING OBJECTIVE

Being able to express yourself clearly, directly and effectively to colleagues is beneficial to you and all those in your workplace. Making requests of others, giving constructive feedback, and contributing your thoughts and opinions can all be challenging at times, and this programme will help with developing the skills to do this well. Learning to say no, when it is appropriate, can relieve stress and feelings of overload.

Developing the skills of assertive, clear communication will assist you, not only to your work, but in all areas of your life.

DESIGNED FOR

Anyone who wishes to improve their skills in self expression in the workplace, allowing them to get their opinions and ideas across more effectively to colleagues.

LEARNING OUTCOMES

• Develop skills in assertive communication - clear, direct, non-threatening
• Learn to say no when it is needed
• Be able to give appreciation, feedback, criticism, make requests of others
• Understand the difference between assertive, aggressive and passive communication styles

DURATION

Half day

FACILITATOR

Judith McDonald from Dunedin

Judith is an experienced and qualified facilitator. For over fifteen years she has presented courses for government departments, organisations and community groups.

These have included training in assertiveness, telephone counselling, returning to work skills and personal development.

NEXT LEARNING STEP

• Time Management for Increased Productivity

Course Dates

INVESTMENT

$ 370.00 + GST for members
$ 500.00 + GST for non-members

MANAGEMENT CAPABILITY DEVELOPMENT VOUCHER FUND

This workshop has qualified with the Management Capability Development Voucher Fund programme
Event reference OSEA67

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers

Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to www.regionalbusinesspartners.co.nz

TERMS & CONDITIONS

To View Otago Southland Employers' Association Terms and Conditions please click here.