Manage and Lead Successfully

Management & Leadership

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This course will discuss the essential skills to successfully manage and lead your team. It is designed to provide participants with the knowledge and confidence to ensure they continue on the road to successful management.


If you have recently become a leader, manager, or are about to be promoted into your first management position. This is also a great programme for any leader who has had no formal training.


  • Describe the key characteristics of leadership
  • Describe the differences between management and leadership
  • Determine the technical and people skills needed for management
  • Understand the key elements of teams
  • Appreciating the value of the high performance model
  • Understand your working style and the team around you
  • Identify keys for providing a motivational team environment
  • Describe how delegation can be used as a staff development and time management tool
  • Build staff performance through coaching and feedback
  • Plan and prioritise workloads
  • Identify and demonstrate active listening techniques
  • Demonstrate appropriate verbal and non-verbal communication skills
  • Identify ways to manage conflict
  • Use a problem solving process to make effective and timely decisions


Two days


Richard Millar from Auckland

Richard is an experienced trainer and consultant. His areas of expertise include leadership development, frontline management development, team development, executive and personal development coaching, strategic/business planning and accounting for non-accountants training.

Richard has worked in a wide variety of organisations from small to large organisations in New Zealand, Australia and Papua New Guinea.

Richard’s depth of business knowledge and skills in sales, marketing, finance and general management coupled with a very practical approach to training and facilitation has provided excellent value to a large number of organisations.

Richard is member of the New Zealand Society of Accountants and a Fellow of the Chartered Institute of Secretaries & Administrators. He is an accredited DISC® consultant in behavioural profiling and a registered practitioner in MBTI®. He is a Fellow of the NZ Institute of Management and is qualified in Moderation and Workplace Assessment with NZQA. He holds the National Certificate in Adult Education and Training. He also provides community advice as a business mentor for Enterprise New Zealand.


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Course Dates

Dunedin 11 - 12 November 2019 09:00 am - 04:30 pm OSEA, 16 McBride Street, South Dunedin


$ 975.00 + GST for members
$ 1375.00 + GST for non-members

NZTE Voucher

This workshop has qualified the NZTE Capability Development voucher programme
Regional Business Partner Network event reference OSEA172

Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit


To View Otago Southland Employers' Association Terms and Conditions please click here.

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