Manage and Lead Successfully

Management & Leadership

Fully Booked

Register your interest


This course will discuss the essential skills to successfully manage and lead your team. It is designed to provide participants with the knowledge and confidence to ensure they continue on the road to successful management.


If you have recently become a leader, manager, or are about to be promoted into your first management position. This is also a great programme for any leader who has had no formal training.


  • Describe the key characteristics of leadership
  • Describe the differences between management and leadership
  • Determine the technical and people skills needed for management
  • Understand the key elements of teams
  • Appreciating the value of the high performance model
  • Understand your working style and the team around you
  • Identify keys for providing a motivational team environment
  • Describe how delegation can be used as a staff development and time management tool
  • Build staff performance through coaching and feedback
  • Plan and prioritise workloads
  • Identify and demonstrate active listening techniques
  • Demonstrate appropriate verbal and non-verbal communication skills
  • Identify ways to manage conflict
  • Use a problem solving process to make effective and timely decisions


Two days


Richard Millar from Auckland

Richard is an experienced trainer and consultant. His areas of expertise include leadership development, frontline management development, team development, executive and personal development coaching, strategic/business planning and accounting for non-accountants training.

Richard has worked in a wide variety of organisations from small to large organisations in New Zealand, Australia and Papua New Guinea.

Richard’s depth of business knowledge and skills in sales, marketing, finance and general management coupled with a very practical approach to training and facilitation has provided excellent value to a large number of organisations.

Richard is member of the New Zealand Society of Accountants and a Fellow of the Chartered Institute of Secretaries & Administrators. He is an accredited DISC® consultant in behavioural profiling and a registered practitioner in MBTI®. He is a Fellow of the NZ Institute of Management and is qualified in Moderation and Workplace Assessment with NZQA. He holds the National Certificate in Adult Education and Training. He also provides community advice as a business mentor for Enterprise New Zealand.


Courageous Conversations

Four Quadrant Leadership

Assertiveness Training

Course Dates


$ 975.00 + GST for members
$ 1375.00 + GST for non-members


This workshop has qualified with the Management Capability Development Voucher Fund programme
Event reference OSEA172

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers

Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to


To View Otago Southland Employers' Association Terms and Conditions please click here.

Fully Booked

Register your interest

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