Developing Effective Systems - NEW!

Management & Leadership

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This course will provide participants with the knowledge to identify the true cost of waste and failure in their business processes and the skills to improve business systems to systematically identify and prevent or control risk that could generate failures.


Senior management and/or leaders of businesses, business improvement specialists.


  • International Standards as a Best Practice opportunity for businesses
  • How to spot opportunities for improvement
  • Integrating risk and risk mitigation into systematic business processes
  • Aligning the behaviour of your people
  • How technology can assist


One day


Gordon McGowan from Dunedin

A Quality Management professional, Gordon has extensive experience across multiple industry groups; including public sector, small local and large international businesses. He has led the drive for excellent systems with businesses globally and in the process has improved systems and achieved reduced costs of non-conformance in the supply chain. He now focuses his efforts on working with individual businesses to identify and implement improvement opportunities that deliver improved productivity and resulting profits. A former national evaluator for the NZ Business Excellence Awards, Gordon provides a well-balanced approach to businesses he assists.

Course Dates

Dunedin 21 February 2019 09:00 am - 04:30 pm OSEA, 16 McBride Street, Dunedin


$ 630.00 + GST for members
$ 895.00 + GST for non-members


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