Creating Positive Culture and Managing Conflict - NEW!

Management & Leadership

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In this practical course, find out how to create a positive workplace culture. Improve performance and productivity by changing your workplace culture.

Discover how to identify conflict before it stifles performance, or escalates to bullying and harassment, which are major problems in New Zealand.

Develop skills and strategies so you can reduce negativity and staff turnover.


This course is designed for business owners, HR professionals, team leaders and people managers at all levels who want to improve their workplace culture. This course is useful for anyone who wants to find out how to effectively manage conflict, bullying and harassment.


  • Benefits of a positive culture
  • Leadership and values for positive culture
  • Identify factors which create positive culture
  • Reducing stress for positive culture
  • Flexible workplaces for positive culture
  • Effective communication for positive culture
  • Empowerment vs micromanaging
  • Factors that increase potential for toxic culture
  • Prevent and manage workplace bullying
  • Managing conflict in a positive way
  • Investigating complaints of bullying and toxic culture
  • Law on bullying and harassment
  • How to address bullying and harassment behaviours
  • Exiting toxic employees
  • Establish clear and effective policies and procedures


One day


Kathryn Finn

Kathryn has a degree in Psychology and Sociology, and a Graduate Diploma in Human Resources. With a background in HR, Kathryn has lectured for a tertiary organisation in HR and management.

Kathryn has eight years of experience as a team manager in the UK, and has dealt with a wide range of HR issues and recruitment. She is passionate about creating an engaging workplace that gets the best out of its people, in an environment that is positive and productive. An experienced facilitator, Kathryn has produced workbooks and presentations on a wide range of HR issues such as flexible working, workplace policies and essential HR practices.

Course Dates

Dunedin 01 April 2019 09:00 am - 04:30 pm OSEA, 16 McBride Street, Dunedin


$ 630.00 + GST for members
$ 895.00 + GST for non-members


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