Planning, Problem Solving and Decision Making

Business Development

Fully Booked

Register your interest


This programme will provide participants with an outline of the planning process and a framework which is appropriate for the systematic solving of most problems. By being systematic in both planning and problem solving you will improve the efficiency and accuracy of your decision making and in doing so avoid costly mistakes.


Managers, team leaders and project managers who would like to gain a better understanding of techniques to handle problems and make better decisions.


  • Recognise and understand your approach to the process of planning
  • Competently apply useful planning techniques such as SWOT Analysis, 7S and PESTLE
  • Identify more clearly your own problem solving style and determine what, if anything, requires modification
  • Competently apply useful problem solving techniques such as Brainstorming, Cause and Effect, 80/20 Rule and Multiple Why Charts
  • Enhance your personal creativity in both planning and problem solving and reduce the stress of problem solving and decision making
  • Understand the value of your team for problem solving
  • Increase your confidence in the efficiency and effectiveness of your abilities and this will communicate itself to others


One day


Richard Millar from Auckland

Richard is an experienced trainer and consultant. His areas of expertise include leadership development, frontline management development, team development, executive and personal development coaching, strategic/business planning and accounting for non-accountants training.

Richard has worked in a wide variety of organisations from small to large organisations in New Zealand, Australia and Papua New Guinea.

Richard’s depth of business knowledge and skills in sales, marketing, finance and general management coupled with a very practical approach to training and facilitation has provided excellent value to a large number of organisations.

Richard is member of the New Zealand Society of Accountants and a Fellow of the Chartered Institute of Secretaries & Administrators. He is an accredited DISC® consultant in behavioural profiling and a registered practitioner in MBTI®. He is a Fellow of the NZ Institute of Management and is qualified in Moderation and Workplace Assessment with NZQA. He holds the National Certificate in Adult Education and Training. He also provides community advice as a business mentor for Enterprise New Zealand.

Course Dates


$ 630.00 + GST for members
$ 895.00 + GST for non-members


This workshop has qualified with the Management Capability Development Voucher Fund programme
Event reference OSEA629

Small businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers

Vouchers may be provided to a business where the Growth Advisors have identified a need for management training as part of an action plan to support the business owner to grow and innovate their business.

For more information on the Management Capability Development Voucher Fund or to find your local Growth Advisor go to


To View Otago Southland Employers' Association Terms and Conditions please click here.

Fully Booked

Register your interest

Our Sister Organisations & Sponsors

BusinessNZ Logo black2
ExportNZ Black
Buy NZ Made Logo2
Sustainable Business Council Logo6
NZ Business Energy council3
EMA black4
Business Central black3
Regional Business Partner Network
Business Mentors2
western union Logo black2
Copyright 2020 | Otago Southland Employers' Association | All Rights Reserved | Website by Punch Marketing