Continuous Business Improvement - New!

Business Development

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This course is designed to give participants a high-level understanding of how to successfully implement continuous improvement into a business.  It provides an understanding of the difference between a project approach and an integrated business approach.  You will leave with the knowledge of where to look for improvement opportunities and relevant techniques that make a difference when applied.  The techniques are practical, proven and include elements from the well tested approaches of Kaizen, Lean and Six Sigma.


Senior management and/or leaders of businesses, supervisors, facilitators and business improvement specialists who want to kick-start and implement improvement activities to eliminate waste and improve efficiency in the areas that will provide most benefit to their business. 


  • Principles and key concepts of Kaizen, Lean and Six Sigma
  • Project v Integrated Business systems
  • What to focus on first
  • Introduction to the tools and techniques
  • Critical success factors in developing and sustaining a culture for continuous improvement
  • Overcoming barriers to successful implementation


One day


Gordon McGowan from Dunedin

A Quality Management professional Gordon has extensive experience across multiple industry groups; including public sector, small local and large international businesses. He has led the drive for continuous quality improvement with businesses globally and in the process has improved systems with significant reduction in costs of non-conformance. He now focuses his efforts on working with individual businesses to identify and implement improvement opportunities that deliver improved productivity and resulting profits. A former national evaluator for the NZ Business Excellence Awards, Gordon provides a well-balanced approach to businesses he assists.

Course Dates

Queenstown 16 October 2019 09:00 am - 04:30 pm Nugget Point Hotel, 149 Arthur's Point Road, Queenstown


$ 630.00 + GST for members
$ 895.00 + GST for non-members

NZTE Voucher

This workshop has qualified the NZTE Capability Development voucher programme
Regional Business Partner Network event reference OSEA1014

Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit


To View Otago Southland Employers' Association Terms and Conditions please click here.

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