Terms and Conditions

Course dates, times, venues, learning content and facilitators are occasionally subject to change. Should these change, Otago Southland Employers’ Association will make every effort to inform you of these changes prior to the programme commencement.

Should a course, conference or event fail to attract a minimum number of participants, Otago Southland Employers’ Association reserves the right to cancel the programme.

Public training programmes

Otago Southland Employers Association will confirm all registrations and programme arrangements before the course commences. Course fees are due for payment within 14 days after date of invoice.

Cancellation, transfers and substitutions

• Substitution of participants is permitted at any stage and will not incur a fee.
• Transfer requests received at least 10 days prior to programme commencement are permitted with no fee incurred.
• Transfer requests received between 5 and 9 days prior to programme commencement will incur a fee of 20% of the programme fee.
• Cancellation requests received at least 10 days prior to programme commencement are permitted with no fee incurred.
• Cancellations received less than 10 days prior to programme commencement will not be entitled to a refund.
• Failure to attend any programme incurs the full fee with no refund.

Conferences and forums

Otago Southland Employers Association will confirm all registrations and arrangements before the conference/forum commences. Course fees are due for payment within 14 days after date of invoice.

Cancellation, transfers and substitutions

• Substitution of participants is permitted at any stage and will not incur a fee.
• Cancellation requests received at least 20 days prior to programme commencement are permitted with no fee incurred.
• Cancellations received less than 20 days prior to programme commencement will not be entitled to a refund.
• Failure to attend any conference, event or forum incurs the full fee with no refund.

In-House and In-Company training programmes

Course fees are due for payment within 14 days after date of invoice. If an In-House/In-Company training programme is transferred to another date or cancelled, a 20% administration fee will apply plus any costs already incurred must be reimbursed in full. This may include facilitators flights and accommodation, development and customisation costs of course material.

We look forward to welcoming you.