Helpful Covid-19 Resources

07 September 2021

unite logo english3This page brings together all official resources to support business relating to Covid-19 (novel coronavirus) which have been made available.  This page is updated regularly. 

Workplace operations at covid-19 alert levels

NZ Government Website - 

This website has everything you need to know about Covid-19 in one place.  Learn the simple steps you can take to unite against the virus and slow its spread.  Find out what help is available and get the latest updates.

Ministry of Business, Innovation and Employment (MBIE) Website

Government website which provides guidance and support to the public as part of the response to the COVID-19 outbreak.  Free Call Number: 0508 377 388

The Work and Income COVID-19 Employers Helpline number is 0800 778 008.

Resurgence scheme 

If anyone in your team are not well, they can call the Coronavirus Healthline 0800 358 5453.

Business Helpline 0800 50 50 96


For more information on COVID-19 business support measures, including full eligibility criteria:

IRD resurgence support  

IRD small business cashflow scheme

Work and Income Wage subsidy


Covid 19 Essential Update EDM Banner 600 x 260

COVID-19 Response Update for 7 September 2021

This update shares key information about the Government’s response to Covid-19. It is intended to provide consistent information across central government, local government, CDEM and our key partners. You are welcome to share this update with others. If you would like to subscribe to receive these updates please let us know.

Key things to note:

All of New Zealand outside the Auckland alert level boundaries will move to Alert Level 2 at 11:59pm Tuesday 7 September.  Auckland will remain at Alert Level 4.  Alert levels for all of New Zealand will be reviewed by Cabinet on Monday 13 September.

Mandatory record keeping requirements will come into effect from Wednesday 8 September 2021 for all businesses and locations south of Auckland and from Friday 10 September 2021 for all Northland businesses and locations.  Businesses will be obligated to have systems and processes in place to enable customers or visitors to record their visit.  For more information, visit Unite Against COVID-19.

Essential workers who cross the Auckland alert level boundaries will be required to get tested weekly for COVID-19. Essential workers will need to show proof of testing when crossing the boundaries. Those workers will not be required to isolate and stay at home while waiting for test results.

Face coverings are now mandatory at Alert Level 2 and above for most people visiting and working in businesses and services. This is a new requirement for visiting retail shops and indoor public facilities like museums, malls and libraries.

You can travel, including between different regions also at Alert Level 2, but do so in a safe way.  Travel across Alert Level boundaries is restricted.  Police checkpoints, checking evidence for travel will be in place at Alert Level boundaries.

Businesses and workplaces at Alert Level 2 must operate safely, complying with Alert Level 2 settings and meet public health requirements. Close contact services can operate if they meet public health measures, including mandatory record keeping, wearing of face coverings, good hygiene practices and minimised contact to the greatest extent possible.

All early learning services, schools, kura and tertiary education facilities may open no earlier than Thursday 9 September, allowing for 38 hours to prepare and set up.

For more information on all of these key points, visit Unite Against COVID-19.


Key points of Alert Level 2

You can leave your home, but do it in a safe way.  

All gatherings (such as weddings, civil union ceremonies, birthdays, funerals and tangihanga) can go ahead but are restricted to 50 people indoors or 100 people outdoors. All gatherings legally must record attendees to help with contact tracing if necessary. You cannot attend any gathering if you have COVID-19 symptoms or need to be in isolation or quarantine for any reason. 

Public facilities, such as libraries and pools, can open if they follow public health measures and people can keep 2 metres apart. 

Event facilities, including cinemas, stadiums, concert venues and casinos, can have more than 50 people at a time, provided that there are no more than 50 people indoors and 100 people outdoors in a defined space, and the groups do not mix. Bathroom and food facilities need to be also separated.

All hospitality venues can have no more than 50 people indoors and 100 people outdoors in a defined space, and the groups do not mix.  Diners legally must be seated and separated by 1 metre. 

You can travel – including between different regions also at Alert Level 2 – but do it in a safe way. 

You can take part in sports and recreational activities so long as they follow the guidance on gatherings, record keeping, hygiene and − where practical − physical distancing. Gyms and swimming pools are required to have 2-metres physical distancing between people.

Healthcare services should use virtual, non-contact consultations if possible.  

People at high risk of severe illness, such as older people and those with existing medical conditions, are encouraged to stay at home where possible, and take additional precautions when leaving home, unless fully vaccinated. You may choose to work.    

All businesses are encouraged to use alternative ways of working if possible. Business premises can open for staff and customers provided they meet public health requirements. Services can also be provided on customers’ premises (for example, in homes).  

Close contact services, like hairdressers, tattoo parlours, nail salons and driving instructors, can operate if they meet public health measures, including mandatory record keeping, staff wearing face coverings, good hygiene practices and minimised contact to the greatest extent possible. 

Early learning centres and schools are all physically open, including Years 11–13.  Face coverings are strongly encouraged for anyone aged 12 and over.

Distance learning is available for those unable to attend school (for example, when people are self-isolating).  

Tertiary education facilities are open and will maintain the core capability to deliver comprehensive distance learning to students. 


Golden Rules to keep New Zealand safe

Wear a face covering in most public places.

Keep 2 metres apart from people you do not know in public.

Practice good hygiene - wash hands regularly, cough and sneeze into the elbow.

Scan in or keep a physical record wherever you go.

Stay home if unwell and get advice from Healthline about having a test.

For more information, visit Unite Against COVID-19.


Cases and monitoring (6 September 2021)

There are no new unexpected detections of Covid-19 in wastewater to report.

There are 20 new cases of COVID-19, all in Auckland for a total of 804 cases (114 recovered) and 17 cases (3 recovered) in Wellington.  There are 3 new cases and one historical case identified at the border.

Total number of community cases in this outbreak is now 821.

Of the new 20 cases, 75% are contacts of known cases and 55% are household contacts who were already isolating. This shows the high rates of household transmission, as expected with Delta.

15 of today’s cases are epidemiologically linked and five cases are yet to be epidemiologically linked.  Of the very close contacts, 86% have been followed up by contact tracers. 91% of all contacts identified have had a test.

As of 9am today, a total of 38,058 individual contacts have been formally identified.

Yesterday 4,750 COVID tests were processed across New Zealand with 2,088 of those tests taken in Auckland.  Our 7-day rolling average is 13,488.



Yesterday 38,710 doses were administered (26,738 first doses and 11,972 second doses).

3.9 million doses of the COVID-19 vaccine have been administered to date. Of these, 2.6 million are first doses and 1.3 million are second doses.

234,863 Māori have had their first vaccine dose, 117,211 have had their second.

151,365 Pacific Peoples have had their first vaccine dose, 80,265 have had their second. 

There are more than 1.9 million future bookings on the site.



The COVID-19 Group Google Drive has been updated with more digital collateral to support:

Alert Level 2

Digital collateral including posters and social media tiles

Topics include:

How to work safely

Contact tracing requirement info and register

Three S’s:  Seated, separated, singled server

Payment for service: cash accepted and contactless, card preferred

Washing hands and sanitise

Wear a face covering

Please keep 2m apart


Visit Unite Against COVID-19to get information on mandatory record keeping including:

How to get your QR code poster

Requirements for systems to record customers or visitors

Alternative systems for record keeping

Contact tracing register templates

Guidance on mandatory recording keeping from the Privacy Commissioner

Record keeping FAQs (attached)

How to display your QR code flyer (attached)

COVID-19 Google Drive: Digital assets to support record keeping, including:

Record keeping slips [PDF, 394 KB]

Record keeping box sticker [PDF, 73 KB]

Record keeping box template — small [PDF, 51 KB]

Record keeping box template — medium [PDF, 187 KB]

Record keeping box template — large [PDF, 165 KB]

NZ COVID Tracer App posters:

Please scan in [PDF, 87 KB]

Scan in to help us stay open [PDF, 153 KB]

Scan QR codes and turn on Bluetooth tracing [PDF, 192 KB]

Turn on Bluetooth tracing [PDF, 153 KB]

Download NZ COVID Tracer app [PDF, 1.7 MB]

For business information and support on a range of topics including:

Business travel across alert level boundaries

Workplace operations at COVID-19 alert levels



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