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Managing Medical Incapacity


Problems with worker absenteeism? Learn to deal with long term injury and illness.

In some cases, an employee is physically incapable of doing his or her job. This could apply in cases of lengthy absence, as well as where there are frequent or intermittent absences from the workplace.

Employers are not expected to hold a job open indefinitely. There comes a point at which an employer needs to consider their options.

This workshop offers employers an understanding of their rights and responsibilities, the factors that need to be considered and when and how to start the conversation around incapacity. 


Gain the knowledge and tools to effectively take control of absenteeism. Learn how to find out key medical information, how to best challenge suspicious sickness claims, how to make ACC work for you and how to fairly terminate employment when waiting for improvement takes too long.


Sick leave and medical certificates

» How sick leave works and what an employer can do
» What are the minimum standards for Medical Certificates and what can you do to get them
» Managing delay, claims of confidentiality, and claimed sudden fitness for work

Challenging the employee - dealing with malingerers

» How to deal with suspicions the employee is not actually ill
» How to manage injury claims where you believe the injury was not caused at work
» How to manage a sick-leave ‘pattern of behaviour’
» How to deal with sickness claims while employees are on holiday.

Effectively managing ACC claims and returning to work from injury

» Defining what constitutes an accident
» Understanding ACC processes and what you need to know
» Graduating the return to work through selected/alternate duties
» Return to work - creating a successful long term outcome

Dismissal for medical injury or illness - managing a medical exit

» Getting accurate information, so you know what the future holds
» Key steps in your process – what you have to do and how you have to do it
» Legal tests and standards – how to make your decision and what is OK to decide
» Case studies, costs and payments – what usually happens and what it usually costs.


Two hours, Either 9.00am - 11.00am or 1.00pm - 3.00pm

Includes copy of facilitators presentation and tea or coffee on arrival 


Diana Hudson 

Diana Hudson has extensive legal and practical experience in employment law and human resources, and is the Otago Southland Employers' Association (OSEA) Managing Solicitor.

A Chartered member of the Institute of Directors, Diana is currently a member of the Dunedin Kindergarten, Anglican Family Care and Otago Hockey Association Boards, President of YWCA and a past member of the Competenz Board, Employers’ Association Board and Otago Polytechnic Council. Diana is also an accredited LEADR mediator. 


This workshop has qualified for the NZTE Capability Development voucher programme | Regional Business Partner Network event reference OSEA507

Small and medium size businesses may qualify for vouchers to help pay for services such as training workshops, courses and coaching that build the management capabilities of their owners, operators and key managers. Approved businesses will receive a voucher for up to 50% of the course investment fee.

For more information on the NZTE Capability Development voucher programme or to find your local Regional Business Partner please visit 

Invercargill 13 October 2017 9.00am - 11.00am OSEA, 64 Arena Avenue, Invercargill 13/10/2017 08:00 13/10/2017 00:00 96 Managing Medical Incapacity Invercargill - OSEA, 64 Arena Avenue, Invercargill dd-mm-YYYY


$ 250.00 + GST for members
$ 375.00 + GST for non members

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