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Performance Management

Performance Management

Who should attend

Managers, supervisors/team leaders who are responsible for the management of employee performance.

Brief Overview

• How to establish clear roles and responsibilities
• How to set expectations
• How to give and receive feedback
• How to set effective KPI’s
• How to improve organizational performance via performance management
• Understanding performance management technology

Workshop Content

• What is Performance Management?
• Daily management of performance
• Basic principles and tools
• Accountabilities
• Developing a performance review system
• Giving and receiving feedback
• Establishing KPI’s – linking to business performance
• Coaching process
• When does a performance issue become a formal disciplinary issue?
• 360 degree reviews
• Understanding how E-performance management systems work

Productivity Improvements

• How to establish clear roles and responsibilities
• How to set expectations
• How to give and receive feedback
• How to set effective KPI’s
• How to improve organizational performance via performance management
• Understanding performance management technology

Presented by Kate Logan

All prices are per participant & GST is excluded.
Please note that preparations for seminars begin 7 days prior. Therefore to obtain a full refund we require 7 days notice. Cancellations within 7 days may result in a partial or full loss of registration fees depending on numbers and costs.

$ 320.00 for members
$ 420.00 for non members