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2

2012 Health and Safety Forum

A

A Guide to Restructuring & Redundancy | NEW

Accident/Incident Investigation

Accounting for Non Accountants - Stage One

Accounting for Non Accountants - Stage Two

Administrative Professionals' Day Celebrations

Assertive Behaviour Strategies

Assertiveness Skills Training

Audit Training

B

Basic Budgeting

Better Business by Phone

Beyond Performance Appraisals

Building Relationship Versatility | NEW

Bullying in the Workplace

Business Document Writing

Business Ethics | NEW

Business Finance | NZIM Dip Mgnt (Advanced) | NEW

C

Career Planning

Change Management | NZIM Dip Mgt (Advanced)

Coaching for Performance

Communicating Effectively with Challenging People

Conducting Effective Meetings

Courageous Conversations

D

Dealing with Different People + Handling Conflict

Delivering Great Customer Care

Developing Effective Speech | NEW

E

E-mail Etiquette | NEW

Effective Business Writing

Effective Credit Management

Effective Induction

Effective Meeting Management | NEW

Effective Use of Time

Electricity Essentials - How to get the best deals

Emotional Intelligence

Employee Engagement | NEW

Employment Relations Toolbox

Engaging Contractors

ESCO - Personal Discovery

Essential People + Communication Skills

Essential Selling Skills

Essential Skills for the Administrator

Event Management

ExportNZ - Cultural Awareness in Foreign Markets

ExportNZ - Export Processes - Getting Ready

ExportNZ - Export Processes - Market Entry Strategy Planning

ExportNZ - International Trade Documentation

ExportNZ - Making the Most of Trade Shows

ExportNZ - Market Research Implementation

ExportNZ - Preparation for Marketing Online

F

Facebook | Lunchbox Series | NEW

Facilitation Skills | Certificate in Adult Education and Training | NEW

Four Quadrant Leadership

G

Governance in Practice

H

Hazard Management

Health & Safety Legislation & Responsibilities

Health & Safety Management for Small Businesses | Lunchbox Series

Health & Safety Representative Training - Stage 1

Health & Safety Representative Training - Stage 2

Health & Safety Representative Training - Stage 3

Health & Safety Responsibilities for Managers

How to Confidently Manage the Performance of Your Team | NEW

How to Handle Difficult Customers

How to Improve your Sales Figures | NEW

How to Manage + Lead Successfully

How to Manage your Manager + your Office

Human Resource Management | NZIM Dip Mgt (Advanced)

I

Implementing & Running Effective Safety Committees

Innovation Management | NEW

Introduction to Employment Law

Introduction to Sales: Part 1 - The Essential Skills

Introduction to Sales: Part 2 - The Solution Based Approach

L

Leadership for Women

Lean Thinking

LinkedIn Lunch

M

Make Your Website Work Smarter!

Managing Stress

Managing the Performance of Your Staff

Marketing - Understanding the Essentials

Master your Learning | NEW

Media Training & PR

N

National Certificate in Adult Education and Training - L4

National Certificate in Business (FLM) - L4

Needs Analysis and Programme Design | Certificate in Adult Education and Training | NEW

Negotiation Skills

NZIM Advanced Management Programme

NZIM Diploma in Project Management - L5

NZIM Managerial Excellence | NZIM Diploma in Management (Advanced) - L6

NZIM Speaker Event | NIGEL LATTA

O

Online Marketing | Lunchbox Series | NEW

Operations Management | NZIM Dip Mgt (Advanced) | NEW

P

Parental Leave | Lunchbox Series

Payroll - Calculating Holiday Pay & Wages

Payroll for Managers - Legislative Framework

Performance Management

Performance, Discipline & Procedural Fairness

Preparing for an ACC Health & Safety Audit | NEW

Presentation Skills

Presentation Skills | COMING SOON

Privacy is Good for Business - Why? | Lunchbox Series

Problem Solving + Decision Making

Process Mapping + Continuous Improvement

Professional Reception Skills

Professional Report Writing

Project Management

Project Management for Administrators

Project Risk Management | NEW

Public Sector | Demystifying the Finances of your Agency

Public Sector | Machinery of Government

Public Sector | Managing Risks to Outcomes

Public Speaking Skills

Public Speaking Skills for Women

R

Recruitment & Selection

Report + Proposal Writing

S

She's Motivated presents Jan Spriggs, Peppermint Dreams

Small Business Promotion

Social Media Training

Speed Reading

Strategic Management | NZIM Dip Mgt (Advanced) | NEW

Successful Marketing - Traditional & Online | NEW

T

Team Leader | Building Effective Teams

Team Leader | Essential Skills

Team Leader | Operational Management

The Aging Workforce - Challenges + Options

The Art of Minute Taking

The Art of Minute Taking - Advanced

The Basics of People Leadership

The Generation Challenge

Think on Your Feet

Time + Self Management

Time Management - Personal Effectiveness

Train the Trainer

Train the Trainer | Certificate in Adult Education and Training | NEW

Trial & Probation Periods | Lunchbox Series | NEW

Twitter Training | Lunchbox Series

W

Warnings | Lunchbox Series

Working in a Senior Management Team

Workplace Assessment | Certificate in Adult Education and Training | NEW

Workplace Drug Testing - Is it Relevant? | Lunchbox Series

Writing Submissions, Tenders, and Proposals